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Coaching Testimonials | iDENTITY iNTELLIGENCE®

He really has a way of not only helping you understand how God created you uniquely, but how your brain works and how your preferences are. Like a lot of times, especially myself, I'm my hardest critic... and he gave me the space to talk through a lot of the things that I was struggling with and to lean into those things rather than seeing them as negatives. That was my favorite part of working with him. Because my brain works a little bit differently, when I took the assessment originally, what we thought — based off of experiences — kind of skewed the results. Further conversations helped me understand who I truly was... and that it was okay that my brain is a little bit different. I'm not thinking of myself as broken anymore. I'm able to really, truly embrace that I am who God made me to be for a reason, and give myself grace when I get frustrated. What made me want to work with Scott in the first place? His energy and passion were contagious... but also, when I was speaking, he truly heard me. It was peaceful and comforting to know that I had someone in my corner. He affirmed what I was feeling, and it was like, “Oh my gosh... this makes so much sense.” He knew things about me I didn’t even know. He told me I’m a natural negotiator — someone that can mediate well — and I had always done those things, but never saw them as superpowers. He helped me see how I fit best into a team, and even said, “You should never be in a relationship with an engineer,” which absolutely tracked with past experiences. There were moments that extended beyond our initial plan, but the way he handled in-the-moment needs was exactly what I needed. He doesn’t just stay on the agenda — he serves. I received way more than I expected — this was way more of a gift than what I could have even comprehended. [Martha McNalis, Retired Pharmaceutical Sales; Current: Owner Executive Coaching firm]

The fact that I've gotten so much understanding of myself… self-awareness in a deeper way… that was the best part of working with Scott. I got to enjoy the way he’s able to break down complex aspects of neurophysiology into something practical and applicable — bringing in real life examples that related to me as a person. That was incredible. And also the insight I received — I’ve taken a lot of personality and psychological tests — but this gave me in-depth understanding across multiple categories of functioning. It helped me understand why I respond in certain ways… why I’ve taken certain leadership directions… and made me feel like I didn’t need to change who I am to be effective. Instead, I learned how to capitalize on strengths, and gently work on weaknesses. As a therapist and university chair, this also improved how I see my clients. Understanding their wiring helped me empathize more, even with challenging or personality-disordered clients. Scott helped me see that behind rigid or narcissistic behaviors… are neurophysiological realities. That changed how I lead, how I teach, and how I counsel. Even as a mother, this transformed how I support my children — honoring their uniqueness, instead of imposing my preferences. This was not only therapeutic for me personally, it’s made me far more effective professionally. One thing Scott said that was profound: “Even characters in the Bible were wired differently... and that difference helped them fulfill their role.” That stayed with me. I now see that in my clients — and in myself. I felt deeply understood, never judged… even when discussing parts of myself that felt hard to accept. His feedback connected the dots for me — not as weakness, but as wiring. It helped me see that I’m not broken. I’m just different. [Dr. Priscilla Mugambi, University Chair of Psychology Department; Practicing Psychotherapist]

Scott has a really big heart — what I call a generous spirit. From our first interaction, it was clear he wasn’t just doing a job; he was called to this. What I most appreciated were the two kinds of insights I got from him: one was almost instant epiphanies... you’d look at the Neuro-Test and something just hits you. Boom. But the other was what I call the “slow burn” — the insights that sit with you and then come back at 2am when you suddenly go, “Oh… now I get it.” He helped me understand my leadership style — and that understanding fueled my training, mentoring, and even my writing. I’m familiar with standardized assessments like Myers-Briggs and MMPI — and they’re fine as baseline tools. But they can be dangerous too, because people get pigeonholed. The psyche is far too complex for that. Scott brings something different: uniqueness. His approach is like a fingerprint — custom, tailored, precise. He sees the individual, not the category. That has been invaluable to me. He brings classical psychology, organizational science, theology, and deep personal care into every conversation. Talking with him is energizing and inspiring. It’s a rare combination: encyclopedic mind and therapist heart. He identifies root causes quickly, where others stay at surface level. And he does it through partnership — asking, checking, clarifying. He doesn’t preach… he co-discovers. If you want someone who connects the dots of who you are — and how you lead, love, and live — Scott is the person I recommend. [Max Cates, Fortune 500 CEO; author of leadership books]

Scott’s coaching has helped me change how I lead, how I love, how I respond. I’ve learned to hit pause when things escalate — where I used to flip a switch, now I stop. I’m proud of myself for how I’ve grown. I’ve even saved key relationships because of the tools he taught me. When I started working with him, I was on a journey toward God, and Scott became another stream to that Source. He opened each call with prayer and scripture, and the way he knew God’s Word just flowed... I wanted to be on those calls to keep growing. One thing he said that stuck with me: “You might be a little bipolar — with extremes.” That one insight reframed how I see my history and relationships. It helped me break patterns that had caused damage — and it probably saved my marriage. The BrainMap showed me things I wish I had known earlier. I’ve changed in so many ways — I’m more in control, I de-escalate instead of ignite, and I lead from peace. I’m a better mother, a better sister, a better daughter. I feel like nothing can rock my world now — and I’ve had a few tests lately that proved it. Scott didn’t just give me coaching… he gave me clarity, and peace. And trust — which doesn’t come easily for me. But I trusted Scott. That says everything. [Sally Saad, Restaurant Chain Entrepreneur]

Understanding the “why” behind my behavior has changed my life. Scott helped me see that I’m not broken — I’m wired a certain way, and when I understand that, I can intercept the old patterns. I’ve dealt with borderline traits, dyslexia, and relationship difficulties... and now I can make sense of all of it. He helped me talk through and reframe so many dynamics — in my marriage, in conflict with siblings, in hard business conversations. It all clicked. And not only that, but Scott helped me create strategies to navigate future challenges. I used to be intimidated by super smart guys like my wealth advisor — and now I feel confident in who I am, not who I’m not. I still have work to do, but this coaching probably saved my marriage… and it changed the way I see my past. [Travis Knight, Insurance Company Owner]

When coaching with Scott, what stood out was how he adapted to the way I process information. I’m a CFO — an accountant — and I think in a very linear, data-driven way. But what Scott did was help me understand that not everyone processes like I do. That insight alone has transformed how I lead and how I relate to others. It wasn’t just about understanding myself — it was understanding others with clarity and empathy. The mind mapping work opened my eyes. I saw how I think, how others think, and why there’s sometimes friction. I used to feel prideful — maybe even a little embarrassed — admitting I needed coaching. But Scott created a space where I could lay that down. He wasn’t pointing out flaws; he was showing me where I could improve. And he did it in a way that was both sharp and compassionate. Other coaches gave me to-do lists… Scott gave me breakthroughs. He has this uncanny ability to buzzsaw through the surface issues and go straight to the heart. Every conversation was meaningful, focused, and rooted in who I am. I’ve had a lot of coaches over the years — but no one like Scott. [Brian Zientek, CFO, Multi-Billion Dollar Multi-national]

I originally worked with Scott for myself — then brought in a staff member… then my daughter… and then my son. That should tell you everything. What stood out to me was how the BrainMap showed me where I was naturally gifted, and where I was wasting energy. That alone changed how I structure my time, how I delegate, and how I lead my company. I became more productive and — more importantly — started enjoying my job again. I’d been stuck, and the combination of Scott’s knowledge and encouragement helped me get unstuck. Now, I wake up and actually look forward to my day. I feel freedom. I see clearly what drains me and what fuels me. And the way Scott taught was always warm, trustworthy, and clear. He doesn’t just give information — he helps you integrate it. I have a master’s in coaching, and I can confidently say: his assessment is the most comprehensive I’ve ever seen. If every college freshman had access to this tool, they could avoid thousands of wasted dollars — and years. This is the kind of work that saves time, money, and emotional energy. [Michelle Ross, Real Estate Development Entrepreneur]

This experience was unique… just the concept of seeing the consistency of who I am — the overall package — being broken down through the lens of my neurophysiology. It helped me realize how I need to consolidate my thinking around specific issues and process who I am in a more integrated way. It showed me why certain jobs or relationships didn’t sit right — and gave me language for those gut-level feelings. I now know why something brings me energy or drains me. And I know what to do with that. Beyond the content, the coaching process itself was incredible. I loved the way Scott would thread earlier conversations into current insights — like a comic looping back to a setup. I felt like I was seeing myself from 10,000 feet. Epiphanies clicked. I started to connect the dots between parts of my life that never made sense before. The visual and auditory learning integration — seeing my brain and hearing the explanation at the same time — that’s what locked it in. We spent over seven hours together on Zoom — longer than I’ve ever spent with anyone in this format — and I would do it again. [Chris Dewitt, Hollywood Producer]

We spent an hour together, and I knew… he and I are going to be best friends. I hired him for one thing — but we ended up talking about something totally different. And then he sent me a 129-page book based on that conversation. A book. Written in a week. That’s Scott. Anybody who wants to learn about themselves, and invest in themselves, needs to talk to Scott. He’s the most… I don’t even know how to describe it. We did this brain mapping — things just made so much sense. He’s working with me and my wife — and we’re wired completely differently. He gets both of us. He sat with us for two and a half hours on a Friday walking through our BrainMap. We probably have five or six more sessions to go — but it’s already been life changing. He sees things. Pattern recognition. Email follow-ups that feel like he’s been writing your story all along. I’m not against therapy, but this isn’t therapy. It’s different. It’s personal, spiritual, scientific, and strangely fun. Jim — thank you for introducing me to Scott. It’s been a blessing. [Chris Lindquist, Entrepreneur; Business Owner: Advanced Electrical Engineering Systems]

I think the best part of working with Scott was his energy and immediate knowledge. I mean, the guy is an encyclopedia of background information… and this wasn’t even a field I was familiar with. I’ve done personality assessments before — this was different. It felt like it was getting at the hardwiring beneath the personality stuff. Scott helped me understand how I’m uniquely wired, and that gave me clarity about what’s next. I’m moving into a new phase of life — out of leadership, into something new — and I can see how this process will guide that transition. Even when we were doing coaching from across the world — me in Africa, him in the U.S. — he showed up at 1am his time with full energy. He went above and beyond. Sent extra resources. Followed up with relevant content just because something clicked in his mind. It was all incredibly helpful. [Dr. Rodney Reed, University Academic Chancellor]

Sometimes we go through life, and we can’t figure out what’s missing — or how to apply what we know, or who we are, to what we’re meant to do. That’s what Scott helped me figure out. He helped me accept myself… this is who I am, this is how I’m wired. And once I saw that clearly, everything started to fall into place. He asked questions that brought clarity to things I’ve always felt but couldn’t articulate. He tied together my energy patterns with my personality, my skills, my values — and it all made sense. He showed me what drains me and what fuels me, and how to align my life accordingly. It was like, “Of course!” — but I would never have seen it on my own. He gave me resources I still use. It was empowering and practical. [Julie Spann-Johnson, Entrepreneur]

Scott helped our leadership team reframe some of the most difficult dynamics we were facing — trust breakdowns, conflict, lack of accountability, and siloed communication. His approach was customized to our situation and evolved alongside our progress. He empowered us to have honest conversations, even about sensitive issues, and helped us reach team consensus. What stood out most was his flexibility — he adapted his strategy as our needs changed and never pushed a one-size-fits-all solution. We saw a shift in morale, collaboration, and follow-through. Our team actually asked to continue working with him after the initial engagement ended — a true testament to his impact. I’ve grown personally and professionally through this process. [Senior Executive, Frontier Science, Global Medical Research Firm]

This was a rush. I can say things to Scott, and he really understands. No matter what we’re discussing, his mind is already expanding the implications. That’s what makes this valuable. As a coach myself, I’ve looked for tools that have a scientific basis — not just motivational fluff — and the Neuro-Test is exactly that. It holds up over time. I can go back to it months or years later, and it’s still relevant. That’s critical for me and my clients. What I love is how I can see how this works not just for me — but for the 100+ clients I’ve coached. It’s precise, deep, and lasting. This is what I was looking for — something that’s not emotional and transitory. [Bill Knegendorfer, Retired Executive; Current: Executive Coach]

I am thankful to have someone whose opinion and skills I have confidence in. The consulting Scott has provided for my staff has been invaluable as we seek to lead our congregation forward in its mission. He brings a wealth of experience and knowledge — but more than that, he has a heart for people. His insights helped us reimagine how we serve, how we collaborate, and how we grow. I could not give a higher professional recommendation than what I give on his behalf. [Rev. Dr. Keith A. Manry, US Air Force Chaplain; Senior Pastor]

Working with Scott has given our organization the training boost it needed. We’ve used him for both technical and soft skill development — and he delivers on both. His energetic delivery style kept everyone engaged, and the feedback from all levels of the organization has been overwhelmingly positive. He doesn’t just teach — he connects, challenges, and elevates the room. It’s been a valuable investment for our team. [Sr. Vice President, Human Resources – Evans Banks]

Scott brings a sincerity to the table that I have found to be rare. He values collaboration above the sale. He does business with a spirit of open and honest partnership, and I believe that to be the basis for a quality result. That’s what makes him so effective — not just in HR contexts, but in any leadership setting. [VP of HR, University at Buffalo]

Scott has given our company a real jolt of energy. His coaches have delivered unique and in-depth presentations, and the content is always first class. I recommend his services to companies of any size because of his ability to read a room and deliver the right information in the right way. Since he’s been working with our sales and marketing executives, the energy and engagement have noticeably increased across the board. [Managing Partner, Try-It Distributing]

Scott’s attention to detail and the high level of personalization has resulted in long-term positive effects on employee success and organizational performance. His work has impacted our sales team, operations management, and various departments throughout the company. Every evaluation has shown he exceeds expectations. He’s one of the most consistently requested speakers and trainers we’ve ever had. [HR Training Manager, Meritain Health]

Scott, thanks again for helping me out Tuesday! Your presentations were excellent. You were a big hit with my students, and you gave me a fresh burst of energy too. I met again with the Entrepreneurial Leadership class yesterday, and I think you were a great inspiration to them. Your Difficult Confrontations session was perfect for our conflict management module. You were a real life saver this week. Whatever you need, let me know! [Leadership Professor]

Young adults would enjoy the exploration of self that this experience brings. This coaching would prove useful in helping young adults identify the positives and negatives of the various personality traits they possess, and in understanding how these traits manifest and may affect their success in a particular career. The information gained can help students research possible career choices that fit better with their traits. I would recommend this coaching to help clarify their values and explore how those values fit into their life and work. This process is extremely accurate in identifying personality characteristics and how they show up in the work environment. The better a person understands themselves and how they interact, the more successful they’ll be. [inner-city non-profit Director]

Scott offered the keynote presentation for our middle and high school youth-leadership seminars at the 6th Annual "Creating a Culture of Character” Conference. Thirty-six schools were represented over two days. His message, centered on the uniqueness of the individual, was encouraging and motivating for everyone. Though the topic was serious, he connected easily with students and helped them discover their personal strengths and better understand their weaknesses in a way that was neither threatening nor critical. His engagement was refreshingly honest, humbly delivered, and genuinely sincere. His ability to speak from a place of positivity is incredibly valuable in a world where young people are often bombarded by negative voices. Scott’s coaching is uplifting and right on point for the youth of today as they grow into the leaders of tomorrow. [President, Character Council]

Wow, Scott… the feedback I’ve gotten on everything is just mind-bogglingly great. You are an absolutely dynamic, vibrantly positive, and amazingly fluid speaker. Your metaphorical concepts — like the power of the water source we have — were brilliant. Thank you, thank you, thank you. Can you tell I’m a happy girl? [President of Innovative Placements]

Scott has an amazing ability to identify strengths, accomplishments, and key skill sets in people — even those he’s just met. I’ve seen him spot things in individuals they hadn’t even seen in themselves, then turn around and elevate them in front of their peers. He knows how to honor, celebrate, and acknowledge the individual in a way I’ve never seen before. He’s an intellect of intellects and can speak intelligently on virtually any subject. This ability to connect, reflect, and uplift is unmatched by anyone I’ve met while traveling across the U.S. [President, Nakagawa Group]

Scott exemplifies the epitome of professionalism in his coaching, speaking, teaching, and development prowess. He was the keynote speaker for the Niagara Rises Career Fair and Expo and addressed more than 85 business owners and community leaders. His presentation was strong, supportive, and highly professional. I highly recommend Scott as a catalyst for organizations looking to refine their message, culture, or leadership. [Georgia A. Brannan, CEO, The Spirit of Niagara Tours]

I’ve known Scott for over 15 years, both professionally and personally. He has the ability to grasp extremely technical information and then explain it in a way others can understand. He’s a high-capacity individual who can stand shoulder-to-shoulder with the brightest minds in any room. More than that, he garners trust naturally. Whether he's training, coaching, or leading, Scott is one of the most gifted communicators and connectors I’ve ever worked with. [University Director of Student Engagement & Retention]

Scott proved to be a gifted communicator. On numerous occasions I observed him speaking in front of both small and large groups with a level of skill that I find remarkable. He is highly intelligent, a quick study, and intuitively understood the importance of what I needed, how I needed it, and when I needed it — and he successfully met each challenge. His knowledge is comprehensive, and his ability to convey it makes him a gifted developer. [College Director of Adult Education]

Scott displays integrity and compassion in everything he does. He has the ability to easily communicate and interact with a large gathering of people or with a single individual in private conversation. He’s held in high esteem by those he works with, both professionally and personally. He gives honest and in-depth thought to every challenge. His discernment and communication style are deeply respected — even among those of us trained to assess people for a living. [FBI]

Scott did a tremendous job speaking today. One of our long-time members said he was the best speaker we’ve EVER had. That’s very high praise, considering the number of speakers we’ve hosted over the years. His energy, clarity, and relevance really stood out. [Rotary Club]

I just wanted to thank you for putting my son through the coaching. It was outstanding. As a parent, it helped me see things in him that I had misunderstood — things I thought were negative because he’s different than me. Since the coaching, I’ve seen a radical improvement in him. His confidence has risen, and my parenting has changed. I now celebrate his unique wiring instead of trying to correct it. This has helped our relationship and our family dynamic more than I can express. [Jim, parent of 16-year-old male]

My high school daughter learned why she does what she does at school — and I think that’s going to help her in college and with narrowing down a career path. You’re such a good instructor and coach. She enjoyed it immensely. It’s fun! I would absolutely recommend this to other parents. Not just for kids — this could help anyone who wants to better understand themselves and those around them. I even learned some surprising things about my daughter — especially how different she is from me and my husband. I loved how you showed her that what might be seen as a “negative” actually has positive sides too. There’s a good side to every trait. [Laura, Parent of 14-year-old daughter]

I LOVED this coaching. It’s one of the most influential things I’ve ever done to learn about myself, and I think it’s going to help me not only with college decisions — like choosing a major — but also when I get into the workforce. I feel like I really know a lot about myself now and what I can offer future employers. I’ll definitely recommend this to my friends because I want them to learn about themselves too — not just from parents or teachers, but through their own experience. This process is helpful. If everyone in school, at work, or even in a family understood these things about themselves, it would make a huge difference. [Skylar, Age 19]

I think this coaching was probably one of the most incredible learning discoveries for me — and for my sister as well. I learned not to be critical toward others just because they have a different personality than me. Everyone has different strengths. That doesn’t make them wrong — just different. This is seriously going to help me with my family and other relationships, because I now understand that those differences can be good things… even if they’re challenging. It’s going to help me with school and career choices too. I’ve discovered things I’m best at, so now I can focus on using those gifts in the real world. [Sydney, Age 16]

I enjoyed this experience very much. It was very interesting and fun. I learned that I am very motivated — and I learned what I have natural energy for. I also learned how to apply that to real decisions, like choosing a college or a good career. It can even help with picking classes in high school. I would recommend this coaching to other students because it helps you learn about yourself. And it’s not just interesting — it’s useful. This helps you make better choices and avoid unnecessary stress. [Shawn, Age 14]

I learned that I’m wired differently than my parents — and now I understand why. That was really cool. This helped me see my own strengths, and how to use them. It also helped my mom and dad understand me better. We’re not the same — and now that’s okay. [Emily, High School Student]